Return & Refund Policy

**Return and Refund Policy**

 

At Zulfikar Pharmacy, we strive to ensure your satisfaction with every purchase of our Ayurvedic products. Our Return and Refund Policy outlines the terms and conditions regarding returns, exchanges, and refunds.

 

**1. Eligibility for Returns:**

   We accept returns for eligible products within [insert number] days from the date of delivery. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as received.

 

**2. Non-Returnable Items:**

   Certain items are not eligible for return, including:

   - Products that have been opened or used

   - Perishable or consumable items

   - Products with a limited shelf life or expiration date

 

**3. Return Process:**

   To initiate a return, please contact our customer service team to request a Return Authorization (RA) number. You will be provided with instructions on how to return the product(s) to us. Please ensure that the RA number is clearly marked on the package.

 

**4. Return Shipping:**

   Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping method to ensure the safe return of the product(s).

 

**5. Inspection and Approval:**

   Once we receive the returned product(s), our team will inspect them to ensure they meet the eligibility criteria for return. If approved, we will process the refund to the original payment method used for the purchase.

 

**6. Refund Timeline:**

   Refunds are typically processed within [insert number] business days after the returned product(s) have been received and inspected. Please note that it may take additional time for the refund to reflect in your account, depending on your bank or credit card issuer.

 

**7. Refund Amount:**

   The refund amount will be for the original purchase price of the returned product(s), less any applicable restocking fees, shipping charges, or discounts applied to the order.

 

**8. Damaged or Defective Products:**

   If you receive a damaged or defective product, please contact our customer service team immediately for assistance. We will arrange for a replacement or refund, depending on the nature of the issue.

 

**9. Contact Information:**

    If you have any questions or concerns regarding our Return and Refund Policy, please don't hesitate to contact us at  zulfikarpharmacy19@gmail.com. Our dedicated customer service team is available to assist you during our business hours.

 

**Note:** 

    Zulfikar Pharmacy reserves the right to update or modify this Return and Refund Policy at any time without prior notice. Please review this policy periodically for any changes or updates